Leaderboards
Hall of Shame
Giveaway Winners
Twitch Streamers
Mods
FAQ
Frequently Asked Questions
Every game you play on PvPRO comes with a reward, whether you play for FREE or looking to increase the stakes. Our state of the art technology paired with high performance servers, fair match making and ironclad security offers gamers from around the globe the community they have been looking for.
128 tick servers and geobalancing to minimize latency!
It's as simple as playing on Valve and much more enjoyable. Login via Steam, and select the Game, Tournament or mode you want to play. Once you have been matched in a game with your opponents, click Accept Game and wait for the Play Now button to appear. You can either Copy Code to Console or just Play from the pop up and jump into your game.
Login to your account and Click Buy Coins. Alternatively, you can purchase Coins from the Store.
We currently support the following digital wallets: Paysafe, Skrill and all major Visa Debit and Credit cards. Other digital wallets are being added.
We have developed our own rating system, which calculates the relative skill levels of players in competitor versus competitor games. Global Elites playing on a low level account, will immediately rise to their true rank.
We are gamers too, we know who is smurfing...
If your purchase has been processed there is no refund policy.
In special cases, you can file a ticket or email us at support@pvpro.com and our support team will review your case.
No. Your Steam account is associated with your profile and you cannot change that.
Note: If you play different games, then you will be required to have an account to the specific game's domain.
Premium Members have benefits that other users don't.
- Free Daily tournament entry with premium reward pool (seven per active subscription).
- Free Challenge entry (two per active subscription).
- Priority registration in all Tournaments.
- Refer a friend bonus: $1 / friend joined.
- Premium chat badge.
- Premium chat emoticons.
- 20% deposit bonus
- Premium-only Tournaments.
- Premium-only Challenges. Monthly giveaways.
- No minimum withdrawal limit.
And many more to come...
The counter will be reset every Monday and it will not add remaining "free entries" from previous weeks.
If everyone has accepted the game and you are waiting for players, they have 180 seconds to join the server. After the given time has passed if the teams aren't full, the game will disband and all entry fees (coins) returned.
Note: In 1v1 Games if a Player accepts the game and doesn't log in to the server, he will automatically lose the game.
PvPRO Tournaments are played according to competitive format rules. Join a tournament, follow on screen commands into your game and we take care of the rest. We have solo join and team events, unique formats for Tournaments and the specific rules can be found at each Tournament Page.
Here is how you create a Private Game:
- Click the "Create a Private Game" button.
- Pick your team size (1v1, 2v2 or 5v5).
- Choose a game name and the entry fee for each player.
- In the private game status screen, you will see the reward that you are competing for. Here you can also invite your friends and your opponents, or share the password for them to join.
- Once all the required players have joined, you will need to accept the game.
- Copy the tournament code that you will receive in PvPRO and paste it into your CS:GO client, under the custom game tab, in the Tournament code option.
- Wait for all players to join, before starting the game.
Note: 1v1 games allow you to ban three champions for that particular game. Same applies for your opponent. Picking a banned champion will result in loss, regardless of the outcome of the game. Make sure you pick your champion bans first and then accept the game.
Note: 1v1 game may also have addition "global bans".
Note: At 2v2 and 5v5 modes, you are required to "sit" at the side suggested by pvpro (blue/purple side).
There are 2 ways to join a Private Game:
- Under "Join a Private Game", find the game that your friends have created and input the password that they give you. Afterwards, follow steps 5-7 above.
- You can get invited from the "owner" of the game. The invitation will be displayed at your homepage so you can either accept or decline it.
Once an order has been placed we cannot offer refunds. Think carefully before deciding to spend your coins!
Note: In case of delayed delivery, send us an email to support@pvpro.com and we will get back to you asap.
- No impersonation of a PvPRO employee, or knowingly misleading other users into believing you are: this includes use of the official PvPRO logo as your avatar under known intent.
- No impersonation of famous e-athletes: we all love our celebrity streamers, but we do not condone dishonesty or slander.
- No sexual harassment of any kind - this will result in an instant and permanent ban.
- No swearing.
- No racist or derogatory slurs/attacks - this will result in an instant and permanent ban.
- No spam in general and private chat; we expect users of the site to have a basic understanding of internet courtesy, and we are particularly good at weeding out immaturity.
We are creating the best gaming community for gamers, by gamers.
Help us do it!
- Do not share the Tournament code you are given with anyone, ever!
- Do not start a game without checking that all the correct teammates/opponents are in the game lobby and ready to start the game. Failing to do so, will cancel your game or count as a loss. There will be no refund, so be careful.
- From the time you receive your Tournament Code, all players have 5 minutes to join and start the game.
If someone is missing, you need to report them by clicking "My opponent didnt show up" .
They have another five minutes to join and start the game or they lose. -
If they show within that time frame, you may start the game.
-
DO NOT start the game unless all players are there.
- During a Tournament, if for any reason you need to leave, simply do not accept the next round.
If you do accept and not show up, you will receive ban points. There will be no refunds for any reason. - Smurfing & Cheating are strictly prohibited and will result in a permanent and irrevocable ban from PvPRO.
- In the event that a winner is not eligible for trades after pressing the claim reward button, he/she will have 30 minutes to fix the error or said reward will be forfeited.
We are gamers too, we know who is smurfing... Just don't do it.
"Leagues" are a ladder system, where you gain points for every game, on any mode you play at Pvpro; whether that is a Single Game, Tournament Game, free or paid.
The amount of points you win or lose, depend on the relative ELO point difference with your opponents and your overall performance in the game.
At the end of the league duration, the rewards are being awarded based on the points earned.
Reputation points are used to rank players according to their behavior and gaming etiquette on PvPRO. Loss of points may result in temporary or even permanent bans in order to protect the community from unsportsmanlike conduct.
There are a number of actions that may cause losing or winning reputations points. Missing accept buttons, killing teammates, leaving the server before the game ends, trolling/afking/griefing are among the actions that may cause loss of points. Playing consecutive games without losing points, getting recommendations by other players or moderators will award points.
The ban system is progressive and starts with 8 hour bans for the first 10 points lost, and can gradually lead up to permanent bans. We suggest you avoid losing points if you want to be a member of the PvPRO community.
Special events and raffles will be available for players who haven't lost reputation points. In addition, only players with full reputation points will be considered for moderator status.
No. We plan on improving the reputation system as we gather more data in order to make sure that friendly and good behavior is rewarded, whilst players who are disrupting the PvPRO experience get penalized accordingly.
